Wednesday, June 12, 2013

Are You a Duck or an Eagle?

 A few years ago, my Headmaster shared this inspirational story with our faculty.  I just ran across it again and desperately needed the reminder. Maybe you do too. Complaining and whining can be a a waste of time... it depletes our energy... it doesn't allow us to use our gifts to bless others, especially our family, students, and colleagues.    Enjoy!

Harvey Mackay, tells a wonderful story about a cab driver that proved this

He was waiting in line for a ride at the airport. When a cab pulled up,
the first thing Harvey noticed was that the taxi was polished to a bright
shine. Smartly dressed in a white shirt, black tie, and freshly pressed
black slacks, the cab driver jumped out and rounded the car to open the back
passenger door for Harvey .

He handed my friend a laminated card and said: 'I'm Wally, your driver.
While I'm loading your bags in the trunk I'd like you to read my mission

Taken aback, Harvey read the card.

It said: Wally's Mission Statement:

To get my customers to their destination in the quickest, safest and
cheapest way possible in a friendly environment.

This blew Harvey away. Especially when he noticed that the inside of the
cab matched the outside. Spotlessly clean!

As he slid behind the wheel, Wally said, 'Would you like a cup of coffee?
I have a thermos of regular and one of decaf.'

My friend said jokingly, 'No, I'd prefer a soft drink.'

Wally smiled and said, 'No problem. I have a cooler up front with regular
and Diet Coke, water and orange juice.'

Almost stuttering, Harvey said, 'I'll take a Diet Coke.'

Handing him his drink, Wally said, 'If you'd like something to read, I
have The Wall Street Journal, Time, Sports Illustrated and USA Today.'

As they were pulling away, Wally handed my friend another laminated card,
'These are the stations I get and the music they play, if you'd like to
listen to the radio.'

And as if that weren't enough, Wally told Harvey that he had the air
conditioning on and asked if the temperature was comfortable for him.

Then he advised Harvey of the best route to his destination for that time
of day. He also let him know that he'd be happy to chat and tell him about
some of the sights or, if Harvey preferred, to leave him with his own

'Tell me, Wally,' my amazed friend asked the driver, 'have you always
served customers like this?'

Wally smiled into the rear view mirror. 'No, not always. In fact, it's
only been in the last two years. My first five years driving, I spent most
of my time complaining like all the rest of the cabbies do. Then I heard the
personal growth guru, Wayne Dyer, on the radio one day. He had just written
a book called You'll See It When You Believe It. Dyer said that if you get
up in the morning expecting to have a bad day, you'll rarely disappoint


  He said, 'Stop complaining! Differentiate yourself from your competition.
Don't be a duck. Be an eagle. Ducks quack and complain. Eagles soar above
the crowd.''

'That hit me right between the eyes,' said Wally. 'Dyer was really talking
about me. I was always quacking and complaining, so I decided to change my
attitude and become an eagle. I looked around at the other cabs and their
drivers. The cabs were dirty, the drivers were unfriendly, and the customers
were unhappy. So I decided to make some changes. I put in a few at a time.
When my customers responded well, I did more.'

'I take it that has paid off for you,' Harvey said.

'It sure has,' Wally replied. 'My first year as an eagle, I doubled my
income from the previous year. This year I'll probably quadruple it. You
were lucky to get me today. I don't sit at cabstands anymore. My customers
call me for appointments on my cell phone or leave a message on my answering
machine. If I can't pick them up myself, I get a reliable cabbie friend to
do it and I take a piece of the action.'

Wally was phenomenal. He was running a limo service out of a Yellow Cab.

I've probably told that story to more than fifty cab drivers over the
years, and only two took the idea and ran with it. Whenever I go to their
cities, I give them a call. The rest of the drivers quacked like ducks and
told me all the reasons they couldn't do any of what I was suggesting.

Smile, and the whole world smiles with you.....

A man reaps what he sows. Let us not become weary in doing good, for at
the proper time we will reap a harvest if we do not give up...let us do good
to all people.

eagle in sky
 Ducks Quack, Eagles Soar!

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  1. I loved this! I am going to post on my personal facebook to share with friends. Thank you for sharing.


  2. What a great message! Thanks for sharing!

    Teaching Is Sweet

  3. This is so inspirational. I am posting this and linking back to you when school starts in the fall! We all need to hear it before the DUCKS drown out our dreams of a good start to the year:) Thanks, Lauren!!!

  4. So glad I found your blog today! I will definitiely share this story! Thank you!
    Come over for a visit sometime!

    Sandi at Literacy Minute

    1. Thanks for stopping by, Sandi! I'm off to check out your blog! :-) Lauren

  5. Love it! Years ago I read a book called Last Lecture by Randy Pausch. He referred to things as Tiggers or Eeyores. Attitude is everything! I am going to post this story to remind us to be Eagles!

    1. Hi Monica! I love the Tigger and Eoyore analogy! I will definitely check out the book you mentioned and add it to my summer reading list. Thanks so much for stopping by! :-) Lauren

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  7. I found this post through a link on another blog and I am absolutely in love with this story! I have emailed your link to a few family members and friends! Thanks for sharing :)


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